Our prices

The prices are minimum prices (depending on season).
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1.    Prices and Discounts

The amount of local tax is calculated based on the municipal regulation at the time of the stay   2,10 € per day and person above 14 years of age.

2.    Discounts for children

Kids up to 3 years stay for free. 
Kids from 3 to 8 years pay only 50%.
Kids from 8 to 12 years get a reduction of 20%.
Baby equipment is available for free

3.    Pets

For dogs we charge 5,00 € per day without food.
Out of respect for our other guests, dogs are not allowed in the dining rooms.
Please bring your own basket or blanket for your pet.

4.    Additional charges and terms of payment

We welcome written reservations via e-mail.

Please fill in your name as the purpose of payment.

Bank details:
Raiffeisenkasse Untereisacktal – Filiale Klausen
IBAN IT50I0811358310000303003078
BIC RZSBIT21013

The deposit will not be refunded in case of cancellation. We will also apply the below cancellation conditions.

Payment:  Please pay cash or by card on site. The cash limit in Italy amounts to 2.999 €. The following payment methods are allowed: non-transferable check, bank transfer.

We ask for a down payment for longer stays or in case the due amount exceeds € 300,00. We agree this point with our guests, as soon as reservation is confirmed. 

5.    Arrival and departure

Arrival: On arrival day the apartment will ready for you starting from 2 p.m. In case of a delay, we look forward to receiving a message from you.

Departure: On departure day, please leave your apartment not later than 10 a.m.

6.    Cancellation

Cancellation conditions according to Art. 1382 Civil Code

According to the Italian Consumer Protection Code, there is no right of withdrawal. However, we grant you the right to withdraw according to following cancellation conditions as defined in art. 1382 (Civil Code):

You may cancel your reservation until 14 days prior to arrival without any cancellation fee. We will retain only the deposit.

In case of a cancellation between 14 days before arrival and the booked day of arrival,  following cancellation fees apply:

• cancellation until 7 days before arrival: 20 % of the full price
• cancellation less than 7 days before arrival: 50 % of the full price

In case of “no show” or early departure, the guest is required to fully pay for the entire booking period.

Please inform us in advance if you are unable to take your holiday.

7.    Cancellation insurance

You never know…

We are looking forward to your visit. However, we recommend that together with the booking of your stay you close a “Cancellation Insurance”. This way, cancellation fees are covered and you can happily look forward to your vacation. Further information about costs and details of the “cancellation insurance” are available here: HGV-Cancellation Cover

8.    Exlusion of liability

We strive to provide accurate and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes without notice or to amend the information. Only the specific service offer or the booking confirmation is binding. For external links we can – despite careful control – assume no liability. For the content of linked pages exclusively their operators are responsible.

9.    Data Protection

For the purposes of the GDPR, we inform you that your data will be used and saved exclusively for processing your application and will not be disclosed or distributed to third parties. Regarding data processing, you are entitled to all rights according to the GDPR. The holder of the rights is Christine Urthaler – For more information about your rights, please visit here .
Room inquiry, we will reply by return!